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Sleep Number Bed Troubles? Here’s How to Troubleshoot Like a Pro

Do you own a Sleep Number Bed? If the answer is yes, then you’re already aware of the comfort and support technology this bed provides. With multiple air chambers, adjustable firmness, and the ability to customize the bed to your sleeping preferences, it’s no wonder Sleep Number Bed is so popular.

However, as with any technological product, Sleep Number Bed may require troubleshooting from time to time. In this blog post, we’ll teach you how to troubleshoot Sleep Number Bed problems like a pro!

Step 1: Identify the Problem

The first step to troubleshooting your Sleep Number Bed is to identify the problem. What type of problem are you experiencing? Is the bed not inflating correctly, or is it deflating too quickly? Is the remote control not working, or is the bed making strange noises?

Once you’ve identified the problem, you’ll be able to research a solution that suits your particular issue. On the Sleep Number website, there is a comprehensive troubleshooting guide that covers all potential problems. Use it as your reference guide to find a solution that suits your problem.

Step 2: Check the Remote Control Settings

One of the most common problems Sleep Number Bed owners face is a malfunctioning remote control. If you’re facing this problem, there could be an issue with the setting on your remote. Check your remote control settings to ensure you’ve adjusted the bed’s firmness levels to your preferred settings. If you still face problems, go through the troubleshooting guide in the earlier step to find a resolution.

Step 3: Check the Air Pump and Hoses

The air pump and hoses are connected to the air chambers, which are responsible for inflating and deflating the bed. If your bed is not inflating or deflating correctly, check the air pump and hoses for any kinks or damages. In the event you observe any damages, replacing that component can resolve your bed troubles.

Step 4: Clean Your Bed Regularly

Similar to other furniture pieces, beds tend to accumulate dust, dirt, and debris over time. This problem usually affects the bed’s air pump and hinders its functionality. Try to clean your Sleep Number Bed regularly to keep it functioning efficiently. You can use a mild soap solution or a microfiber cloth to clean your bed for a smooth sleep experience.

Step 5: Contact Customer Support

If you’ve tried all of the above steps and still have trouble with your bed, it’s time to contact customer support. Customer support is available through the Sleep Number channel, and they have experts who can offer you one-on-one help.

Call the Sleep Number Customer Service line or use the customer chatbot feature on their website for assistance. Customer support can assist you with bed recommendations, technical support, and much more.


In summary, having a Sleep Number Bed comes with numerous advantages, but troubleshooting any problems may feel daunting. However, the steps mentioned in this blog post can help you resolve your issues. Consider identifying the problem, checking the remote control settings, examining your air pump and hoses, cleaning your bed, and contacting customer support if you still face bed issues.

You can also research more online ( Unlock the Secret to Better Sleep: Online vs. In-Store Mattress Buying Guide ) and offline sources for Sleep Number Bed repair ( Stop feeling like you’re sleeping in a hole with these mattress repair tips! ) services if necessary. Follow these tips and turn your bed into a comfortable and relaxing haven.

Frequently Asked Questions (FAQ) – Sleep Number Bed Troubleshooting

1. Why does my Sleep Number bed keep deflating?

The Sleep Number bed may keep deflating due to various reasons such as faulty pump, damaged hoses or connectors, or punctured air chambers. Check all the components thoroughly to identify the cause of the issue. If the pump or hoses are damaged, contact Sleep Number’s Customer Service for replacement. If the issue is due to punctured air chambers, purchase the replacement chamber from the Sleep Number store and follow the instructions to replace the damaged chamber.

2. Why does my Sleep Number bed make a sound when I adjust the firmness?

The sound produced when adjusting the firmness level is normal and is due to the movement of air in the air chambers. However, if the noise is grinding or popping, it may indicate a broken internal component like the air chamber or pump. Check the bed components to identify the problem and contact Sleep Number’s Customer Service for assistance.

3. How can I fix the remote control when it is not working?

If the remote control is not working, follow these steps: check the battery level, replace the batteries, verify the remote is paired with the base, and ensure the remote is within range for the base. If these basic troubleshooting steps fail, contact Sleep Number’s Customer Service for further assistance.

4. Why does the Sleep Number bed show an error code?

The Sleep Number bed can display error codes when there is an issue with the bed’s components like a faulty pump or an air leak. Check the manual for the error code description and troubleshooting steps to resolve the issue. If the issue persists, contact Sleep Number’s Customer Service for assistance.

5. How do I clean the Sleep Number bed?

To clean the Sleep Number bed, follow these steps: remove sheets and mattress pad, wipe off any debris or dust off the mattress with a clean cloth, spot clean with mild detergent and water, spot clean stains with an enzyme cleaner, allow the mattress to air dry completely, and put on clean sheets and mattress pad.

6. How do I move the Sleep Number bed?

To move the Sleep Number bed, first, remove the bedding, disconnect the hose(s) and power cord, deflate the air chambers, fold the frame (if applicable), and load the components into the moving vehicle. When setting up the bed at the new location, reassemble the bed, connect the hoses and power cord, and inflate the air chambers to the desired firmness level.

7. How often should I replace the air chambers?

The air chambers need replacement if there is an air leak or if the current chambers have exceeded their lifespan, which is typically 20 years. Consider checking the air chambers every five years to see if they require replacement.

8. Is it safe to use an electric blanket on the Sleep Number bed?

It is safe to use an electric blanket on the Sleep Number bed. However, do not use heated bedding on the bed while the bed is inflated, as it may cause damage to the components.

9. How do I adjust the Sleep Number bed for optimum comfort?

To adjust the Sleep Number bed for maximum comfort, follow these steps: Lie on your back in the bed and adjust the firmness level to your desired comfort level, re-adjust the head and foot section for proper alignment, adjust the pillow to your desired height and firmness, and ensure the room temperature and lighting are conducive to restful sleep.

10. Does Sleep Number offer a warranty for their beds?

Yes, Sleep Number offers a warranty for their beds. The warranty varies by component and model, so refer to the manual to find the specific warranty details for your bed.

Pros and Cons of Sleep Number Bed Troubleshooting


  • Easy to diagnose problems: One of the biggest benefits of sleep number bed troubleshooting is the fact that it’s relatively easy to diagnose and fix problems. Many common issues, such as low or high air pressure, can be solved with a few simple adjustments.
  • Fewer repairs: By catching and addressing issues early on, regular troubleshooting can prevent more serious problems from developing. This means fewer costly repairs and longer-lasting mattresses overall.
  • Improved sleep quality: When your bed is functioning properly, you’re more likely to get a good night’s sleep. Regular troubleshooting and maintenance can help ensure that your sleep number bed is optimized for your comfort and support needs.
  • Increased lifespan: Proper maintenance and troubleshooting can help extend the lifespan of your sleep number bed. This means you’ll get more value out of your investment in the long run.
  • Cons:

  • Time-consuming: Troubleshooting a sleep number bed can be time-consuming, especially if you’re not sure what the problem is. It can take a bit of trial and error to figure out what’s causing issues like uneven firmness or air leaks.
  • Requires some technical knowledge: While sleep number bed troubleshooting is generally straightforward, it does require some technical knowledge. If you’re not comfortable working with air chambers or electrical components, it may be best to leave repairs to the professionals.
  • May void warranty: If you attempt to fix your sleep number bed on your own and cause further damage, you may end up voiding the manufacturer’s warranty. This can be costly if you end up needing more extensive repairs down the line.
  • Potential for mistakes: If you’re not careful when troubleshooting your sleep number bed, you could accidentally make things worse. For example, if you overinflate an air chamber, it could burst and cause damage to other components of the bed.
  • Sleep Number bed troubleshooting

    A Sleep Number bed is a great choice for anyone looking for a comfortable and customizable sleeping experience. However, like any bed, it can develop issues over time. Here are some resources for troubleshooting common Sleep Number bed problems.

    Related Products

    • Sleep Number Firmness Control System
      If you’re having trouble with your Sleep Number bed’s firmness, one possible solution is to upgrade to the Firmness Control System. This system allows you to easily adjust the firmness of your bed using a wireless remote, so you can always find the perfect level of support.
    • Sheets for Sleep Number Beds
      Not all sheets are designed to fit Sleep Number beds, and using the wrong sheets can cause discomfort and even damage to your bed. Look for sheets that are specifically designed for use with Sleep Number beds to ensure the best possible fit and comfort.
    • Sleep Number Mattress Pad
      A mattress pad ( Unveiling the Secret to a Perfect Night’s Sleep with Mattress Toppers and Pads ) can help protect your Sleep Number bed and extend its lifespan. Look for a pad that is designed to fit your specific Sleep Number model, and choose one that is made from a breathable, moisture-wicking material to keep you comfortable all night long.

    Further Reading

    • Sleep Number Troubleshooting Guide
      This comprehensive guide from Sleep Number walks you through common issues with your Sleep Number bed, including problems with air leaks, remote controls, and more. It also includes troubleshooting tips and step-by-step instructions for resolving issues quickly and easily.
    • The Sleep Number Community
      If you’re looking for advice and support from other Sleep Number bed owners, check out the Sleep Number Community. This online forum is a great place to ask questions, share tips, and connect with other Sleep Number users who understand the unique benefits and challenges of this type of bed.
    • Sleep Number Customer Service
      If you’re still having trouble with your Sleep Number bed, don’t hesitate to reach out to customer service for help. They can provide more personalized advice and may even be able to send a technician to your home to diagnose and repair any issues.

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